Palm say "If it's broken and our fault, we'll fix it. If it's broken from use, we'll try to repair it.
All Palm products are fully guaranteed for the original purchaser against defects in materials and workmanship for a period of 12 months. If a product is found to be defective before or during use due to a manufacturing failure, Palm will either repair or replace it subject to an initial inspection.
Items should be returned either direct to Palm (shipping pre-paid), or back to us at Canoe and Kayak Store (if you bought them here) enclosing the original receipt if you have it. If a Pal product is found to be defective it will be repaired or replaced at their discretion. Damage due to wear and tear or misuse will be repaired where possible for a reasonable charge.
Due to the vulnerability of latex seals and fabric socks, no guarantee can be given once the garment has been worn.
All items must be clean and dry before being sent back.
Please allow up to 21 days for return.
This guarantee does not affect your statutory rights.