Below is an extract of the manufacturer’s warranty. If you want to make a claim under their warranty, please contact us in the first instance and we will contact the manufacturer on your behalf. Please provide us with your name, address and contact details, when you bought the product from us and what the fault is, together with pictures.
Lifetime Warranty
Venture take pride in the design and quality of each and every Venture Canoe & Kayak, and each one is built to take you on a lifetime of adventures that are worry free and memorable for all the right reasons; that's why they offer a Lifetime Warranty* as standard. (* Valid to the original owner against defects in materials or workmanship for the lifetime of the product).
In the rare occurrence that a warranty claim is necessary, they will always do their best to provide a speedy resolution and help you get back on the water with as little effort on your part as possible; all they ask is that prior to using your Venture Canoe or Kayak, you familiarise yourself with their care & maintenance guidelines and adhere to them as far as possible.
If you believe that you have a genuine warranty claim; please contact Canoe and kayak store from which the boat was purchased in the first instance, detailing the nature of the claim, the circumstances in which the fault became evident, and providing supporting evidence including a copy of your proof of purchase and clear photos of the fault as well as of the whole boat.