P&H Virgo Sea Kayak - MZ3 - 2 Hatches

Due to the size and weight of Long Kayaks and Canoes we use DX for shipping. This ensures that your items reach you efficiently and securely. If you have specific preferences regarding shipping methods or carriers, please don't hesitate to reach out to our team.

Shipping areas are determined by DX. Please refer to our Terms and Conditions for a comprehensive list of postcodes where the DX surcharges above may apply.

Shipping charges will be calculated at the checkout once your postcode is entered.

Please note that deliveries to remote areas may take slightly longer.

You may return an item for refund or exchange up to 30 days after receipt, as long as it hasn't been used or damaged, is still in its original packaging and/or has original labels still attached. Please complete our returns form and send this, together with the item, to the address on the form. Please note that unless the item is faulty or we had supplied the wrong item, you are responsible for the cost of return. Refunds will be made using the same method as the original transaction. If you opt for enhanced shipping, that charge is not refundable. 

Custom-made or personalised items are not refundable unless they are defective.

See our full returns policy for more detail, including a link to our returns form and returning faulty items.

View full returns policy

Below is an extract of the manufacturer’s warranty. If you want to make a claim under their warranty, please contact us in the first instance and we will contact the manufacturer on your behalf. Please provide us with your name, address and contact details, when you bought the product from us and what the fault is, together with pictures.

P&H Sea Kayaks purchased through an authorised dealer or phseakayaks.com are covered by a 2-Year Limited Warranty on materials and workmanship, valid to the original owner only, and subject to reasonable application of our Care & Maintenance guidelines by the owner.

In the rare circumstance where a warranty claim is necessary, please contact the dealer from which your kayak was ordered/collected in the first instance, detailing the nature of the claim, the circumstances in which the fault became evident, and providing supporting evidence including a copy of the Order Confirmation and clear photos of the fault as well as of the whole kayak.

Please note that the warranty will only cover breakage as a result of a defect in materials or workmanship. Paddlesports can be both unpredictable and unforgiving, particularly where kit is concerned, and as such we strongly recommend ensuring you have an appropriate insurance policy in place to cover accidental loss or damage to your boat, as well as the rest of your kit.

For UK residents, we recommend taking a look at the boat Insurance policies available with British Canoeing Membership.