Islander Koa Duo Sport Tandem Sit on Top Kayak
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Description
Description
Features
Features
Due to the size and weight of short kayaks we use DX for shipping. This ensures that your items reach you efficiently and securely. If you have specific preferences regarding shipping methods or carriers, please don't hesitate to reach out to our team.
Service | Location | Cost | Description |
DX Overnight Service | Mainland England and Wales | £0.00 | Delivery usually between 1-2 working days for orders placed before 12pm. |
DX 3 to 5 Day Service | Scotland - Central and South | £0.00 | Delivery usually between 3-5 working days for orders placed before 12pm. |
DX 5 to 7 Day Service | Grampians and Highlands | £35.00 | Delivery usually between 3-5 working days for orders placed before 12pm. |
DX 5 to 7 Day Service Island | Islands | £75.00 | Delivery usually between 5-7 working days for orders placed before 12pm. |
DX 5 to 7 Day Service | Northern Ireland | £75.00 | Delivery usually between 5-7 working days for orders placed before 12pm. |
Shipping areas are determined by DX. Please refer to our Terms and Conditions for a comprehensive list of postcodes where the DX surcharges above may apply.
Shipping charges will be calculated at the checkout once your postcode is entered.
Please note that deliveries to remote areas may take slightly longer.
You may return an item for refund or exchange up to 30 days after receipt, as long as it hasn't been used or damaged, is still in its original packaging and/or has original labels still attached. Please complete our returns form and send this, together with the item, to the address on the form. Please note that unless the item is faulty or we had supplied the wrong item, you are responsible for the cost of return. Refunds will be made using the same method as the original transaction. If you opt for enhanced shipping, that charge is not refundable.
Custom-made or personalised items are not refundable unless they are defective.
See our full returns policy for more detail, including a link to our returns form and returning faulty items.
Below is an extract of the manufacturer’s warranty. If you want to make a claim under their warranty, please contact us in the first instance and we will contact the manufacturer on your behalf. Please provide us with your name, address and contact details, when you bought the product from us and what the fault is, together with pictures.
We’re confident that Islander Kayaks are the best – the best plastic, from the best kayak factory, made by the best kayak builders – so your boat is guaranteed for three years.
For the original retail purchaser (Consumer), Islander Kayaks provide a three (3) year warranty against material or manufacturing defects in the hull and deck. Parts, accessories, and outfitting are warranted for a period of one (1) year against material or manufacturing defects from the date of purchase. For the full warranty text please check your Islander Owner’s Manual.